Shipping and Delivery Policy

• You hereby agree that the delivery dates are estimates, unless a fixed date for the delivery has been expressly agreed in writing.

• Ready to dispatch items will ship within 3-7 working days. After dispatch delivery can take up to 4-8 working days depending upon the location. (Working days do not include Saturdays, Sundays and Public Holidays)

• The cost for delivery shall be calculated at the time of initiation of the transaction based on the shipping address and will be collected from you as a part of the Transaction Amount paid for the products and/or services.

• Shipping details are provided in the cart section before proceeding to checkout.

• Tracking details will be sent directly on email once your package is dispatched from our end.

• In case your parcel is returned due to us due to an error in the information entered by the customer (wrong mobile number, wrong address/pincode), the customer shall have to bear the return charges of the package along with the new reshipping charges. If customer does not want us to re send the package, a refund will be given after deducting the total shipping amount charged to us by the courier company.

• In case a parcel gets damaged during the shipping, we shall refund back only the shipping amount to you. [Only if the item is damaged so severely that it cannot be used at all, we can process a voucher of your order amount to you for your future purchase with us.]

• Items are subjected to change depending upon the availability of sizes and colors.

No returns/cancellations/refunds will be allowed in any of the orders placed.

• In the event that you do not receive the delivery even after seven days have passed from the estimated date of delivery, you must promptly reach out to us at sales@creatingplans.com